7c7bd Privacy Policy

1 Introduction and Scope

7c7bd is a safe and reliable online betting and casino platform for players in Bangladesh. We give the highest importance to the privacy of our users. This privacy policy ("Policy") describes how 7c7bd handles your personal information.

This policy applies to the website https://7c7bd.cam, which covers all our services, account registration, financial transactions, gaming activities, and customer support.

By using our platform, you are considered to have fully accepted the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2 Information We Collect

7c7bd collects your information in several ways. The details are described below:

2.1 Information You Provide Directly

Information you provide when creating an account and using our services:

• Full name and date of birth (for age verification)
• Email address and contact details
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification details
• Browser type, version, and operating system
• Browsing activity and gaming history on the platform
• Login date, time, and session duration
• Transaction date, amount, and method
• Referral source (how you arrived at our site)

2.3 Identity Verification Information (KYC)

To ensure safe and transparent services, 7c7bd follows a Know Your Customer (KYC) process. As part of this, we may collect scanned copies of your national ID card, birth certificate, or passport, as well as proof of residence.

3 How We Use Your Information

7c7bd uses your personal information only for specific, lawful, and clearly defined purposes. We use your information for the following reasons:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To provide betting, casino games, and other services.
• Financial Transaction Processing: To handle deposits, withdrawals, and bonus payments.
• Age and Identity Verification: To ensure that only users aged 21 or above can use the platform.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your issues and answer your inquiries.
• Promotional Communications: To send information about offers and bonuses, subject to your consent.
• Responsible Gaming: To identify unusual gaming behavior and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To conduct analysis for improving the quality of our services.

We never sell your personal information for marketing purposes or to third parties without your explicit consent.

4 Sharing Information with Third Parties

7c7bd does not sell your personal information to third parties. However, in certain circumstances we may share limited information:

4.1 Service Provider Partners

To operate our platform, we work with trusted technology and service providers. These include payment processing services, game software providers, cybersecurity firms, and data analytics services. These partners can only access the information needed for their specific tasks and are required to follow our privacy standards.

4.2 Legal Requirements

We may provide information to fulfill court orders, government directives, or applicable legal requirements. In such cases, we will provide only the minimum information necessary.

4.3 Fraud and Crime Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other financial crimes.

4.4 Business Transfer

In the event of any merger or acquisition of 7c7bd, your information may be transferred. You will be notified in advance in such cases.

5 Cookies and Tracking Technologies

7c7bd uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help improve your user experience.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functioning of the platform — login sessions, security verification, and payment processing.
• Functional Cookies: To remember your preferences and settings, such as language selection and display preferences.
• Analytics Cookies: To understand platform usage and improve our services.
• Security Cookies: For fraud detection and account protection.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may disrupt some important functions of the platform.

6 Data Retention and Security

6.1 Security Measures

7c7bd has implemented industry-standard technical and organizational measures to protect your personal information:

• SSL encryption — all data transmissions are encrypted
• Data stored in databases using AES-256 encryption
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Restricted staff data access — only authorized staff can access personal information
• Firewall and intrusion detection systems

6.2 Data Retention Period

7c7bd does not retain your information longer than necessary. Generally:

• Financial transaction records are retained for a specified period as required by regulations, even after an account is closed.
• KYC documents are retained in accordance with regulatory requirements.
• Active account information is retained throughout the lifetime of the account.
• Marketing data — until consent is withdrawn.

6.3 In the Event of a Security Breach

If a data breach occurs, we will act promptly and notify affected users in a timely manner in accordance with applicable law.

7 Your Rights

As a user of 7c7bd, you have the following rights regarding your personal information:

• Right of Access: The right to request a copy of the information we hold about you.
• Right of Correction: The right to correct or update inaccurate or incomplete information.
• Right of Deletion: The right to request deletion of your information in certain circumstances (though this may be limited where legal obligations apply).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Data Portability: The right to receive a copy of your information in a machine-readable format.
• Right to Object: The right to object to marketing or certain types of processing.
• Right to Withdraw Consent: The right to withdraw consent you have given at any time.

To exercise these rights, email [email protected]. We will process your request as quickly as possible.

8 Privacy of Minors

7c7bd provides services only to users aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is an integral part of our registration process. If we discover that a minor is using our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their underage child is using our platform, please contact [email protected] immediately.

9 About External Links

The 7c7bd website may contain links to third-party websites. We are not responsible for the privacy policies of those external sites. We strongly advise that you read the privacy policy of any third-party website before visiting it.

Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies. Information collected by those platforms during transaction processing is governed by their own policies.

10 Policy Changes

7c7bd may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will change.
• A notification may be displayed when you log in to the platform.

If you continue using the platform after the updated policy is published, that will be considered as your acceptance of the new policy. We recommend that you check this page regularly.

11 Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali is available through our website.

We will do our best to respond to your request as quickly as possible. For privacy-related requests, please write "Privacy Request" in the subject line of your email so we can process it promptly.

Ensuring the protection of your information is our primary responsibility. Thank you sincerely for your trust and confidence in 7c7bd.